Help center
How can we help?
Most asked
Quick answers.
In your library: Account → Library. Both PDFs appear right after payment, and you can download them as many times as you like. We also email a receipt with a link to your library.
Download the Tablet PDF, then in GoodNotes tap + → Import, pick the file and choose “Create new document”. Every tab and date is a link.
Yes. Open the Tablet PDF in Notability or Samsung Notes and every tab, month and date stays linked. Writing on a page never breaks the links.
Use the Printable PDF. Print at 100% (“Actual size”) on A4 or US Letter; double-sided works for the weekly spreads.
The personal-use license covers your own devices and printed copies for yourself. Teachers may print copies for their own class. Sharing the file itself isn’t allowed.
If a file doesn’t work for you, ask within 14 days of purchase from Account → Orders and we refund you in full.
Yes. When we improve a planner, the new version appears in your library and we let you know. You never pay for the same file twice.
Still stuck?
Write to hello@pencelle.com or send a message from your order. A person replies within one business day.